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B2B The Basics of Sales Skills, Part 1 - The Sales Process

The world is changing and the job of selling have to be changed according to these new business and market requirements. For sales professionals this means ongoing improvement in work performance and personal sales skills.

Sales must be treated as process, which need to be systematically defined and managed. This e-learning module introduces you an example of a sales process which gives you some useful ideas how to create your own process and how to improve your sales results.

This e-learning module is part of B2B Sales Skills training program, which consists of three e-learning modules; Sales Process, Personal Sales Skills and Basics of Sales Negotiation.

Contents

  • Focus more on what your customers needs and wants rather than products or services you have to sell
  • Selling is a systematic process
  • Selling is teamwork – do not fight alone
  • Quiz

After completing this e-learning course, you may print a diploma of your online study.

Target audience

This course are perfectly suited for individuals who are about to start sales work or have already worked in sales for some time, but who consider the revision of basics and the enhancement of their own competence a priority. The courses are also beneficial as supplementary training for sales staff who want to revise their knowledge and develop their sales skills.

Grouped together, the B2B basic sales skills courses form a training module well suited to support the basic training of individuals getting into sales work.

Duration

About 40 minutes including exercises.

Download course description (pdf)

For more information

Need more information? Please contact us.